Homepage

How do we navigate the Captivate Chat platform?

The Homepage is the first thing you will see once you log into Captivate Chat. Everything you need to start creating your AI Chatbots. Chat Flows, and integrations can be accessed here.

Homepage Components

Access these functionalities on the left side of the Homepage:

• Setup: Create the tools you need for your Chat Flows. It's divided into:

  • AI Chatbots for AI Chatbot creation, and

  • Chat Flows where you connect your AI Chatbots to Channels and Live Chat vendors

• Transcripts: Read chat logs between your Agents and AI Chatbots are stored for your reference.

• Tutorials: Watch guides on how to use Captivate Chat - from basic tips to advanced methodologies.