> For the complete documentation index, see [llms.txt](https://manual.captivatechat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.captivatechat.ai/start-creating/connect-a-live-chat/microsoft-teams/connect-your-chat-flow.md).

# Connect your Chat Flow

<figure><img src="https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2F2PxGbjfLDEHl8C2AHRpU%2Fimage.png?alt=media&amp;token=31515675-2d6c-4a71-9573-e2dd41339d45" alt="This white &#x22;Connect your team to a chat flow&#x22; selection appears after users click the purple &#x22;Link&#x22; button in the Captivate Chat MS Teams App. There will be a drop down menu to select Chat Flows."><figcaption><p>This white "Connect your team to a chat flow" selection appears after users click the purple "Link" button in the Captivate Chat MS Teams App. There will be a drop-down menu to select Chat Flows.</p></figcaption></figure>

After logging into your Captivate Chat account via the Captivate Chat MS Teams App, you will be prompted to connect a Chat Flow to Microsoft Teams.&#x20;

Click  ![Click the purple "Link" button in the Captivate Chat MS Teams App to start the process of loading available Chat Flows for linking to MS Teams.](https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2F68szjGN8jKlMsMCKeQoP%2Fimage.png?alt=media\&token=7eceaad7-d2d3-4180-a385-cc3ab170df07)..

Wait for the response.&#x20;

A new message called ![This white "Connect your team to a chat flow" selection appears after users click the purple "Link" button in the Captivate Chat MS Teams App. There will be a drop down menu to select Chat Flows.](https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2FWnjbGwptD83lAFutpYXG%2Fimage.png?alt=media\&token=38562746-a753-40ba-9eea-d96c34dc3c7b) will appear that contains a drop-down list. This has all the Chat Flows you created in Captivate Chat so far.

<figure><img src="https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2FAVK9LRp0qJsKAcuCejPb%2Fimage.png?alt=media&amp;token=2ad595bf-a1d4-4f69-8874-56533de9087f" alt="After clicking the purple &#x22;Link&#x22; button, a drop down menu appears with a list of Chat Flows that are currently assigned to MS Teams back in Captivate Chat - Setup > Chat Flows."><figcaption><p>After clicking the purple "Link" button, a drop down menu appears with a list of Chat Flows that are currently assigned to MS Teams back in Captivate Chat - Setup > Chat Flows.</p></figcaption></figure>

Choose the Chat Flow you want to connect to your Microsoft Teams account. In this example, we've chosen `"Roof Buddy v2 Chat Flow."`

Click ![A purple "Submit" button is clickable after users click the purple "Link" button, which only appears if they type "link" with a logged in account in Captivate Chat MS Teams App. After selecting a Chat Flow to connect to MS Teams, click this purple "Submit" button to submit the Chat Flow for linking to MS Teams.](https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2FJDkTbCFc8Rt9lPrkKqBA%2Fimage.png?alt=media\&token=b82a1b6b-4e0d-445e-8da7-7d43c37c6aed).

It will say ![After submitting a Chat Flow for connection in the Captivate Chat MS Teams Chat via the purple "Link" button, the Captivate Chat MS Teams App will give a message that the linking is ongoing.](https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2FM5fbwlrAVAScpOo9sivu%2Fimage.png?alt=media\&token=9fec60f4-1aa0-4384-94d0-f51fff6592d3). Wait for this to finish.&#x20;

<figure><img src="https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2FyAijzgNQhzNOdGogt2o7%2Fimage.png?alt=media&amp;token=143be121-b427-4365-b581-e3a7f41e70d4" alt="A &#x22;Chatflow connection created!&#x22; message appears once the user has successfully linked a Chat Flow of their choice to their MS Teams via the Captivate Chat MS Teams App."><figcaption><p>A "Chatflow connection created!" message appears once the user has successfully linked a Chat Flow of their choice to their MS Teams via the Captivate Chat MS Teams App.</p></figcaption></figure>

A new message will say ![After clicking the purple "Submit" button to link the selected Chat Flow in the Captivate Chat MS Teams App, a white "Chatflow connection created!" message appears when the linking process is complete.](https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2Fc5FmsTG43ZrM7gDvWYyO%2Fimage.png?alt=media\&token=1713a831-4721-4ae2-ac0e-c9986d39d6e4)! This means you’ve finished connecting your Captivate Chat Flow to your Microsoft Teams account.

<figure><img src="https://978488295-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcu5LzWzKzBENebCXtKBf%2Fuploads%2F7NwTxxHngYdCDe54wvu0%2Fimage.png?alt=media&amp;token=74d3d599-d044-4e1e-8a5e-ccecf2c4a0a9" alt="The view in Captivate Chat - Setup > Chat Flows after MS Teams has been successfully integrated to the Chat Flow via the Captivate Chat MS Teams App"><figcaption><p>The view in Captivate Chat - Setup > Chat Flows after MS Teams has been successfully integrated to the Chat Flow via the Captivate Chat MS Teams App</p></figcaption></figure>

To confirm the connection, go to your Captivate Chat account and check your list of Chat Flows. The Chat Flow you recently connected should have the Microsoft Teams under Live Chat.