Last updated
Last updated
On dashboard, click "Create now" or "Create conversation"
2. Choose the WhatsApp as channel
Create a Twilio account.
Take note of your Account SID
, and Auth Token
on your account page.
Enable Whatsapp sandbox for Twilio.
Supply the channel webhook url: https://channel.prod.captivat.io/api/whatsapp/twilio/integration
.
Remember the whatsapp number, and the key to join the sandbox.
Supply the Account SID
and Auth Token
on the hub.
To verify if it's working, open your whatsapp app, then message the whatsapp number in your sandbox, send the code given to join the sandbox. The chatbot should reply now.
Go to Programmable Messaging and select Senders. be sure you have phone number already on the twilio account.
Click WhatsApp Senders and supply the necessity information
Apply for WhatsApp for Business for twilio by answering this form https://www.twilio.com/whatsapp/request-access
After activation of the WhatsApp request. follow the sandbox instruction but on the WhatsApp sender this time.