Create a Custom Component

Want to create a Custom Component? We've got you covered!

If you want a specific Custom Component to incorporate into your business, the Captivate Chat team can certainly help you out!

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Contacting Captivate Chat

The "Add one for me" button is present in many pages of Captivate Chat. This lets users contact the Captivate Chat team to request for a specific service or product to be created for them that the platform doesn't have.

Whenever we ask you to choose a type of service for your needs (AI Chatbot, Channel, Live Chat), you might encounter an option called +Add One for Me.

This lets you send a message to the Captivate Chat team if you want to create something more specific for your needs

You can also access Add One for Me through this link: https://www.captivatechat.ai/add-one-for-me/

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Add One for Me

The "Add One for Me" menu has items that users have to fill out in order to provide as much context as possible to the Captivate Chat team. This enables them to work on their dream component much easier.

Clicking +Add One for Me or the link will bring you to this window.

Fill up the following information so we can reach out regarding your idea:

• Basic Information

  • First Name

  • Last Name

  • Organisation

  • Website

  • Role

  • Email

• Please Select the Service/s You Require: Tick the boxes of the kind of component you think fits your idea the best. See our available components below!

• A Bit More Detail, Please: Describe the functionality of the tool you want us to create.

Be as precise and creative as you want!

Don't worry if you think your idea might be too "complex" when pitching something in Add One for Me.

Feel free to be as elaborate and as creative as you want, especially with the product details. We'll reach out regarding the specifics!

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Available Components

Users can select a specific service they want Captivate Chat to create for them. They can choose a Channel, AI Assistant, Live Chat, Bespoke AI, or something more specific. They can choose one or multiple options, especially if their software has different functionalities.

Here are the kinds of custom components our clients often ask us to make:

• Channel: If you want your Chatbot to appear in a specific medium, such as an app or a software, you can choose this option.

• AI Assistant: Choose this if you want a specific type of AI Chatbot outside our available templates.

• Live Chat: If your company has a specific software or product that facilitates your Live Chats, you can choose this option.

• Bespoke AI: Select this If the AI tool you designed doesn't fit "quite right" in the context of being an AI Assistant.

• Other: Choose this if you have a specific functionality or software in mind that doesn't fall under the previous categories. Examples include:

  • AI Platform: Do you have a preferred AI Platform aside from IBM Watson, AWS Lex, and OpenAI?