Create Chat Flows that integrate AI Assistants and Chatbots into a Channel
Clicking Setup > Chat Flows reveals the "Chat Flows" page. This contains a list of your current Chat Flows and the button to make a new Chat Flow.
ClickingSetup > Chat Flows reveals Chat Flows. Thisview reveals a list of existing Chat Flows you organized under your account.
The Chat Flowsview has the following components:
+Chat Flow
Click to add a new Chat Flow.
Chat Flow List
The "Chat Flows" page lists the user's current Chat Flows. The information here includes the Chat Flow Name, their AI Chatbot, their Channel and preview options, their Live Chat of choice, and if they are toggled active or inactive.
All Chat Flows you created are listed in the Chat Flows list. Clicking the checkbox or the settings of any entry will let you modify it in a variety of ways.
Create your Chat Flow
You can create your Chat Flow by following the process here:
Clicking the ellipsis (...) at the right-most side of your Chat Flow row will reveal basic modification options.
Clicking the ellipsis (...) at the right-most side of your Chat Flow row will reveal basic modification options such as to Edit, Rename, and Delete it.
You can modify and edit your Chat Flow by following the instructions here: