Chat Flows

Create Chat Flows that integrate AI Assistants and Chatbots into a Channel

Clicking Setup > Chat Flows reveals the "Chat Flows" page. This contains a list of your current Chat Flows and the button to make a new Chat Flow.

Clicking Setup > Chat Flows reveals Chat Flows. This view reveals a list of existing Chat Flows you organized under your account.

The Chat Flows view has the following components:

+Chat Flow

Click to add a new Chat Flow.

Chat Flow List

The "Chat Flows" page lists the user's current Chat Flows. The information here includes the Chat Flow Name, their AI Chatbot, their Channel, their Live Chat of choice, and if they are toggled active or inactive.

All Chat Flows you created are listed in the Chat Flows list. Clicking the checkbox or the settings of any entry will let you modify it in a variety of ways.

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Create your Chat Flow

You can create your Chat Flow by following the process here:

Create a Chat Flow

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Modify your Chat Flow

You can modify and edit your Chat Flow by following the instructions here:

Modify your Chat Flow