Modify your Chat Flow
Edit the parameters of your Chat Flows

After you create your Chat Flow, you will return to the Setup > Chat Flows view. Your newest Chat Flow will be displayed as the first tile from the top of your list.
You can maintain an existing Chat Flow through these steps:
Modify a Chat Flow using settings

You can modify your Chat Flow by clicking settings ( ) and choosing an action you want accomplish:
Edit Chat Flow: Adjust all parameters of the Chat Flow.
Rename Chat Flow
Delete
Returning to +Chat Flow
Clicking Edit Chat Flow will return users to the beginning of the +Chat Flow process.
Delete a Chat Flow
You can delete a Chat Flow using these steps:
Clicking settings

You can delete your Chat Flow by clicking settings ( ) and choosing Delete from the options.
Using the checkbox to delete a Chat Flow

You can also delete your Chat Flow by clicking the checkbox ( ) and choosing Delete beside +Chat Flow.
Using the checkbox to delete many Chat Flows

You can delete more than one Chat Flows by clicking the checkbox ( ) for the Chat Flows you want to remove. To delete them permanently, simply click Delete beside +Chat Flow.

You can delete all of your existing Chat Flows by clicking , which then selects all your available Chat Flows. To delete them permanently, simply click Delete beside +Chat Flow.
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