Select Live Chat Vendor

The "Select Live Chat Vendor" screen allows users to select their preferred Live Chat to connect customers to agents.
The "Select Live Chat Vendor" screen allows users to select their preferred Live Chat to connect customers to agents.

After deciding on your AI Chatbot and connecting your Channel, you can now choose your Live Chat in the Step 3: Select Live Chat Vendor page. This determines what internal messaging platform your will use to connect your Live Agents to your customers.

Doing this will make this specific Chat Flow visible to the Captivate Chat app in the Live Chat service you selected. It won't be visible in unselected platforms.

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