Captivate Chat
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  • DASHBOARD
    • Homepage
      • Setup
        • My AI Chatbots
        • Chat Flows
      • Transcripts
      • Tokens
      • Settings
        • Edit Profile
        • Manage Plan
        • Account Details
        • Referrals
  • START CREATING
    • Create an AI Chatbot
      • Setting Up
      • Import Your Own Information
        • URL Crawler
      • Select Type
      • Train your AI Chatbot
      • Select Integration
      • Finishing Touches
      • Modify your AI Chatbots
    • Create a Chat Flow
      • Setting Up
      • AI Chatbots
      • Select Channel
        • Channel: Web Chat
          • Preview your Web Widget
        • Channel: Facebook
        • Channel: Instagram
        • Channel: WhatsApp
          • Setting up WhatsApp
          • Submit your first WhatsApp Sender
          • Setting up more WhatsApp Senders
          • Configure the Endpoint for Integration
        • Channel: Full Chat
          • Preview Full Chat Channel
        • Channel: Custom Channel
          • JavaScript Socket API
          • Socket API
          • Socket Conversation Testing
      • Select Live Chat Vendor
      • Modify your Chat Flow
    • Connect a Live Chat
      • Microsoft Teams
        • Set up the Captivate Chat MS Teams App
          • MS Teams App Chat Prompts
        • Connect your Captivate Chat account
        • Connect your Chat Flow
        • MS Teams App Chats
        • Test your Microsoft Teams integration
    • Create a Custom Component
  • 💬SUPPORT
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On this page
  • Click the tile or the settings
  • Click Edit

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  1. START CREATING
  2. Create an AI Chatbot

Modify your AI Chatbots

Edit the parameters of your AI Chatbots

PreviousFinishing TouchesNextCreate a Chat Flow

Last updated 3 months ago

Was this helpful?

After you finish creating your AI Chatbot, you will return to the Setup > My AI Chatbots view. Your newest AI Chatbot will be displayed as the first tile from the top left of your list.

To maintain an existing AI Chatbot, select the tile from the list provided. You can then proceed using any of the following steps:


Click the tile or the settings

  • *Edit: Adjusts all parameters of the AI Chatbot.

  • Duplicate: Creates a copy of the AI Chatbot.

  • Delete: Permanently deletes the AI Chatbot.

  • *Edit Information: Imports relevant information to the Chatbot's database.

  • *Edit Type: Will send you to the Select Type page to choose or modify your selected AI Chatbot Type.

  • *Train: Improves the AI Chatbot through training.

  • *Select Integration: Connects the Chatbot to another system.

Returning to +AI Chatbot

Options above with an asterisk (*) (Edit, Add Information, Add Integration, Train) will return users back to their chosen AI Chatbot's respective +AI Chatbot steps.


Click Edit

Returning to +AI Chatbot

Both versions of Edit will return users to the beginning of the +AI Chatbot process.

You can modify your AI Chatbot by first clicking any AI Chatbot tile or by clicking the settings ( ) , and then choosing an action you want accomplish:

Choosing Edit after clicking settings ( ) or on the lower right-hand side of the screen.

Click onany AI Chatbot or the hamburger tile menu beside the AI Chatbot of your choice to access its settings. You can edit the AI Chatbot to go through the AI Chatbot creation process, make a copy, upload new data, do testing, or delete it entirely.
Click the "Edit" button either from the hamburger tile menu or on the lower right side of the "My AI Chatbots" window to edit specific parts of the AI Chatbot.
Click onany AI Chatbot or the hamburger tile menu beside the AI Chatbot of your choice to access its settings. You can edit the AI Chatbot to go through the AI Chatbot creation process, make a copy, upload new data, do testing, or delete it entirely.
Click the "Edit" button either from the hamburger tile menu or on the lower right side of the "My AI Chatbots" window to edit specific parts of the AI Chatbot.