Captivate Chat
  • 📚Overview
  • 💻Components
  • 📕Changelog
  • 🚀Get Started
  • DASHBOARD
    • Homepage
      • Setup
        • My AI Chatbots
        • Chat Flows
      • Transcripts
      • Tokens
      • Settings
        • Edit Profile
        • Manage Plan
        • Account Details
        • Referrals
  • START CREATING
    • Create an AI Chatbot
      • Setting Up
      • Import Your Own Information
        • URL Crawler
      • Select Type
      • Train your AI Chatbot
      • Select Integration
      • Finishing Touches
      • Modify your AI Chatbots
    • Create a Chat Flow
      • Setting Up
      • AI Chatbots
      • Select Channel
        • Channel: Web Chat
          • Preview your Web Widget
        • Channel: Facebook
        • Channel: Instagram
        • Channel: WhatsApp
          • Setting up WhatsApp
          • Submit your first WhatsApp Sender
          • Setting up more WhatsApp Senders
          • Configure the Endpoint for Integration
        • Channel: Full Chat
          • Preview Full Chat Channel
        • Channel: Custom Channel
          • JavaScript Socket API
          • Socket API
          • Socket Conversation Testing
      • Select Live Chat Vendor
      • Modify your Chat Flow
    • Connect a Live Chat
      • Microsoft Teams
        • Set up the Captivate Chat MS Teams App
          • MS Teams App Chat Prompts
        • Connect your Captivate Chat account
        • Connect your Chat Flow
        • MS Teams App Chats
        • Test your Microsoft Teams integration
    • Create a Custom Component
  • 💬SUPPORT
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  1. DASHBOARD

Homepage

How do we navigate the Captivate Chat platform?

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Last updated 5 months ago

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The Homepage is the first thing you will see once you log into Captivate Chat. Everything you need to start creating your AI Chatbots. Chat Flows, and integrations can be accessed here.

Homepage Components

Access these functionalities on the left side of the Homepage:

  • Setup: Create the tools you need for your Chat Flows. It's divided into:

    • AI Chatbots for AI Chatbot creation, and

    • Chat Flows where you connect your AI Chatbots to Channels and Live Services

  • Reports: Access various data about your Chatbots, Chat Flows, and overall usage is collected. Coming soon!

  • Transcripts: Read chat logs between your Agents and AI Chatbots are stored for your reference.

  • Tutorials: Read and watch guides on how to use Captivate Chat - from basic tips to advanced methodologies. Coming soon!

The Captivate Chat homepage that contains the core features of the platform: AI Chatbots, Chat Flows, Reports, Transcripts, Tutorials, Tokens, User Subscription Plans, and User Settings.
The Captivate Chat homepage that contains the core features of the platform: AI Chatbots, Chat Flows, Reports, Transcripts, Tutorials, Tokens, User Subscription Plans, and User Settings.